Privacy Policies

Full Disclaimer 

This Disclaimer informs users about the limitations of the Neuro Soothe Plus product information provided on the Shape Up Medical website. The content is for general informational purposes only and is not intended as medical advice. 

The product statements have not been evaluated by the FDA and the product is not intended to diagnose, treat, cure, or prevent any diseases. Users should consult with a healthcare professional before starting any new supplement. 

Shape Up Medical does not guarantee specific results from using Neuro Soothe Plus and assumes no liability for inaccuracies or misstatements about the product.


Privacy Policy

Information We Collect

Depending on how we interact with you, we may collect, use, store and transfer different personal information about you. 

This includes:

  • Identifiers: such as your name and title. Identifiers may also include:
    • Contact Information, such as your mailing address, billing address, email address, and telephone number(s).
  • Commercial Information: Including credit cards, debit cards, and other financial payment information.
  • Correspondence Information: Including anything you may provide to us in your communications with us, such as your intended or actual use of our products, questions about our products, and records of your communications with us.
  • Health Information, specifically any adverse reaction to one of our products and relevant health information you choose to share with us.
  • Internet/Electronic Activity Information: Information about your devices that you share automatically to help you access our apps and sites, including technical identifiers such as your internet protocol ("IP") address or your mobile advertising ID, geolocation information, your web browser software and version; and, if you arrived at our apps or sites through a link from another website, information about the page you came from. 
  • Marketing and Communications Information, such as your preferences in receiving marketing, promotions and sales offers from us, and photographs containing images of you where you choose to provide us with them as part of a sweepstakes or contest.  


Information About You

We collect information from you and about you in different ways.

  • Direct Interactions: We collect most of your personal information from you directly. For example, you may give us a variety of your identifiers, commercial information, correspondence information, health information, internet/electronic activity and marketing and communications information when you:
    • Purchase products from apps and sites or by phone;
    • Contact us with questions or provide feedback about our products;
    • Subscribe to our mailing lists or otherwise agree to receive marketing communications from us and
    • Enter competitions, promotions or surveys we run from time to time.

  • Automated technologies and interactions: As you interact with our apps and sites, we may automatically collect internet/electronic activity Information about your equipment, browsing actions and patterns. We collect this personal data using cookies, web beacons, server logs, and similar technologies. 

  • Third parties or publicly available sources: We may also collect information about you from third parties and commercially available sources, including social media providers, data aggregators, and public databases. 


Information We Use

We use your personal information for the following business purposes:

  • Customer Support: We use personal information such as your Contact Information to respond to your questions and comments when you communicate with us through links or pages in our apps and sites, such as the "Contact Us" feature.

  • Shopping: If you purchase products from us on our apps and sites, we use personal information, such as your contact and commercial Information, to process your purchase, confirm your order, and deliver the items. We also use cookies necessary for completing the online check-out process. 

If you have decided to opt in for marketing purposes, we may use your personal information for the following purposes:

  • Email Newsletters and Promotions:  We use personal information about you, including your contact information, to send you our newsletters, information about our loyalty program, exclusive offers and promotions, and product news through email, where you have agreed to receive such communications. 

We may also use personal information about you to administer our promotions and loyalty rewards program.

Refund Policy

NeuroSoothe Plus offers a 30-day money-back guarantee policy. If you're unsatisfied with the product for any reason, you can return it within 30 days from the date of purchase for a full refund. 

The product must be returned in its original packaging and condition to be eligible for a refund. 

Customers are responsible for the return shipping costs. Contact our customer service team with your order details to initiate a return.




*These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.